Managing the Catalog
Categories
Categories group your dishes and carry their own weight deviation and packaging rules. You must create at least one category before you can add dishes.
Fields:
| Field | Description |
|---|---|
| Category name | Display name, e.g. "Bakery" |
| External ID | The ID used by your POS for this category. Must match exactly. |
| Allowed Weight Deviation, (%) | Acceptable weight deviation for all dishes in this category. Overrides the account-level default when set. Leave blank to inherit the account default. |
| Packaging | One or more package types assigned to this category, with how many items fit per package. Used for packaging weight calculation. |
Dishes
Each dish record ties a POS item ID to a weight and optional deviation.
Fields:
| Field | Description |
|---|---|
| Dish name | Display name |
| External ID | The ID sent by your POS in the order. Must match exactly. |
| Category | Which category this dish belongs to |
| Weight | Expected weight of this dish in grams. If any Pickpad devices are online, buttons appear below the field — tap one to fill in the current scale reading directly. |
| Allowed Weight Deviation, (%) | Acceptable deviation for this specific dish. Overrides category and account defaults when set. |
Modifiers
Modifiers work the same as dishes but represent add-ons (e.g. extra sauce, double patty).
Fields:
| Field | Description |
|---|---|
| Modifier name | Display name |
| External ID | The modifier ID from your POS |
| Weight | Weight of one unit of this modifier in grams |
| Allowed Weight Deviation, (%) | Deviation override for this modifier |
Packages
Packages are the containers (bags, boxes, cups) added to an order. Their weight is added on top of the food weight.
Fields:
| Field | Description |
|---|---|
| Name | Display name, e.g. "Paper Bag" |
| External ID | Package ID from your POS or internal reference |
| Weight (g) | Weight of the empty package in grams. If any Pickpad devices are online, buttons appear to fill in the current scale reading directly. |
| Order type | Which order types this package applies to: Pickup, Delivery, and/or Dine-in. Packaging weight is only added when the order type matches. |
Packages are linked to categories. In the category editor, add one or more packages and set how many dishes from that category fit in one package (Items per pkg).