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Managing Clusters

A cluster is a group of Pickpad devices that act as a single unit. When an order is assigned to a cluster, it appears simultaneously on all devices in the group. This is useful for large or complex orders that need more than one tray.

Creating a cluster

Go to Clusters in the dashboard and click Add cluster.

Cluster creation

Fields:

FieldDescription
NameA label for this cluster, e.g. "Salads"
PickpadsThe devices that form this cluster. Only devices already assigned to a station and not currently in another cluster are available.
Main pickpadThe primary device in the cluster. Orders are routed to the cluster via this device. Must be one of the selected Pickpads.
ActiveWhether this cluster is available for order distribution.
Category triggerHow many items from each category must be in an order for this cluster to be selected. Leave a category blank to ignore it. See Distribution Rules for details.
note

Pickpad assignments cannot be changed after a cluster is created. To reassign devices, delete the cluster and create a new one.

Editing a cluster

Click the edit icon next to any cluster in the list. You can update the name, active status, and category triggers. Device assignments are locked after creation.

Deleting a cluster

Click the trash icon next to a cluster. The devices are released and become individually available for distribution again.