Set these URLs so your systems get notified as orders move through Pickpad (see Webhook Notifications):
| Setting | Event |
|---|
| Order distributed webhook | Fires when an order gets assigned to a Pickpad |
| Order prepared webhook | Fires when an order is marked as ready |
| Order taken webhook | Fires when an order is picked up |
| Order accuracy webhook | Fires when the weight doesn't match what's expected |
| Order canceled webhook | Fires when an order is canceled from the POS or manually by staff |
Additional Settings
| Setting | Description |
|---|
| Taken webhook delay | How long to wait (in seconds) before firing the taken webhook, so there's time to get an accurate weight reading. Default: 30s |
| Use static IP for webhooks | Routes webhooks through a proxy with the static IP 34.31.226.91 — handy if your firewall needs a specific IP whitelisted |
| Webhook secret | Read-only, unique to your account. Sent as the X-Webhook-Secret header on every outgoing webhook so your server can verify the request actually came from Pickpad — see Request Headers |