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Stream Setup

Connect Stream to receive orders from DSP platforms (DoorDash, Uber Eats, Grubhub, and others) directly in Pickpad.

1. Select Stream as order source​

In the Pickpad Dashboard, go to Settings and set Orders source to Stream.

2. Add Pickpad as a dispatch provider in Stream​

In the Stream portal, add Pickpad as a dispatch provider for your stations by following the Stream guide:

How to connect a dispatch provider →

3. Create a station in Pickpad​

Go to Stations in the Pickpad Dashboard and create a station. In the Location ID field, enter an identifier for this location — you can use any value you like (e.g. downtown, location-1), or copy the location ID directly from the Stream portal.

Stream station Location ID field

4. Set the Location ID in Stream​

In the Stream portal, open the dispatch provider settings for the corresponding station and paste the same Location ID into the Reference field.

Stream provider reference field

Multiple stations per location​

If you want several Pickpad stations to handle orders from the same Stream location (for example, multiple counters in one restaurant), create multiple stations in Pickpad and set the same Location ID on each of them. All stations with a matching Location ID will receive orders from that Stream location.