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Station Configuration

A station is a physical pickup point — a counter, a location, a set of Pickpads grouped together. Most day-to-day behavior (when an order distributes, what the Pickpad displays, how accuracy checking works) is configured per station, not on the account-level Settings page, so different counters or locations can behave differently even on the same account.

Open a station from Stations in the sidebar, then Create or select an existing one to edit. The form is split into blocks, one per settings area:

BlockCovers
Station DetailsName, location, description, timezone, active/inactive
Orders ManagementAuto-accept, POS-driven close, distribute timing, Pickpad display text, completed-order timeout
Order TypesWhich order types (pickup/delivery/in-store) this station handles
Order QueueQueue sorting, when the account has ordering queueing enabled
Order AccuracyWeight-based verification thresholds and warning display
InterfaceCross-tap feedback, stale order alerts
LayoutPickpad size and row arrangement in the station dashboard view
DevicesOffline/mesh mode (account admins only)

Some blocks only appear once you've saved the station for the first time (Layout), or depend on an account-level toggle (Order Queue needs queueing enabled; Order Accuracy needs Check order accuracy enabled on the account Settings page — see Order Accuracy).